With the term “Crucial Conversations”, usually people think that it’s a conversation between presidents, emperors and prime ministers who are talking about the future of the states. But the reality is that in our homes with our family members, we all have the conversations which can turn crucial and heated. This happens when the opinion varies, emotions run strong and stakes are high.
In order to understand what crucial conversations are, one needs to understand these three components which makes the casual conversation a crucial conversation. As far as the drug addiction is concerned, the family and the patient needs to get the skills to handle the conversations effectively, because untrained families perform the poorly in such a situation.
When two or more people are talking on an issue, there can be a difference of opinion which if not tackled effectively can make a dialogue completely a failure. An example would be, when the family thinks that patient needs to be regularly attend the follow-ups for the treatment and the addict says that there is no need of follow ups.
Emotions Run Strong
In the same example, if the family presents its point of view and the addict refuses to accept it, it results in charged emotions.. The family deals with the situation with the emotions rather than handle them therapeutically. On the other hand, the addict gets flared up and the conversation turns from the normal to a heated one.
Stakes Are High
When the opinion varies, emotions are strong and the stakes are high. Not properly handled this can result in relapse, run away, shouting and creating the chaos.
Here we need to know, how do we typically handle the crucial conversations?
- We can avoid them
- We can face them and handle them poorly
- We can face them and handle them well with skills. Of course